ATM is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
ATM may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 Sep 2009.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- information relevant to maintaining membership subscription records
- information relevant to maintaining the My-ATM downloadable files system
- other information relevant to customer surveys and/or offers
What information do we gather?
We gather information that relates to, and can identify you (e.g. your name and address) and information that does not identify you (e.g. a visitor’s behaviour patterns when they visit our website). We collect information that does not identify you to evaluate our site, ensure that our site and services run properly.
How do we gather information?
Information is gathered in two ways:
- indirectly (e.g. using website technology or technology when you use a Telegraph application for a mobile device); and
- directly (e.g. when you buy a subscription, sign up to create a My ATM profile, or complete forms published in print or on our website).
Use of your information
We might use your personal information to:
- remember you when you visit our website and track your browsing patterns by using cookies. You can prevent this: section 5 deals with this in more detail.
- ensure any products or services you receive are correctly administered (including subscriptions).
- contact you by email or mail to let you know about any of our products, services or promotions.
- ensure materials on the website are presented in the most effective manner for you and your computer.
- collate and log numeric internet addresses that do not identify you by name to improve the website and to monitor website usage.
- maintain nternal record keeping.
- improve our products and services.
- send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- contact you for market research purposes. We may contact you by email, phone, fax or mail.
- customise the website according to your interests.
If you have subscribed to any of or services, we will use the information you provide to keep you updated on those services unless you tell us otherwise.
Accessing and updating your personal information
You can update your details and marketing preferences by accessing your My ATM page on the website, by emailing firstname.lastname@example.org or by writing to us at this address.
You have the right to access the personal information held about you. To obtain a copy of the personal information we hold about you, please send an email to email@example.com. There will be an administrative charge of £10 for providing a copy of this information.
Members: please note that it is a condition of membership that you allow us to contact you by email for notification and news purposes.
- remember you when you visit this website to keep track of your browsing patterns and to build up a profile of how you and other users use the website. This information is anonymous as far as we are concerned - it does not identify you.
- make our website work as efficiently as possible.
- administer services to you and to advertisers.
Most browsers allow you to turn off cookies. To do this look at the 'help' menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.
Google Analytics is a third party we use to provide us with anonymous information about how users use our website. Click here to learn more about Google Analytics.
Third party cookies
Some of the information and news that you see on our website is generated by third parties.
Some of these third parties generate their own cookies (or web beacons) to track how many people have seen a particular item (or use the services of third parties to do this), and to track how many people have seen it more than once. These cookies cannot be used to identify an individual; they can only be used for statistical purposes.
The third party companies that generate these cookies have their own, very strict, privacy policies but we don't have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all.
If you would like to disable ‘third party’ cookies, you can turn them off by going to the third party’s website and getting them to generate a one-time ‘no thanks’ cookie that will stop any further cookies being written to your machine. Here are links to two of the main third party advertising platforms, each of which have instructions on how to do this:
You can also visit the trade body representing these advertising companies for more information on how to opt out of these cookies: http://youronlinechoices.com/
The password you provide when registering with the website is encrypted to ensure protection against unauthorised access to your personal information.
We do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However once we have received your personal information we use strict procedures to protect the security of your personal information.
In order to claim the money for purchases from your credit or debit card, we use SagePay. SagePay is one of the most secure and reliable online payment providers. At no stage in the administration of a purchase do any personnel at ATM or the ATM website have access to your credit/debit card details. These are verified online through an encrypted system. All we know, at ATM, is whether the payment has been approved by your bank and that we can expect to see the funds transferred to us to cover the cost of your purchase thus allowing us to fulfil your order.
Any payments for purchases made through the Amazon aStore are similarly obscured from anyone at ATM. Again we simply are told that a successful order has been placed so that we can fulfil the order.
Disclosing your information
We may disclose your personal information if we required to do so by law or in good-faith believing such action is necessary to comply with the law.
We sometimes share your personal information with third parties who are our subcontractors or providers of various products and services on our behalf.
We never sell personal information, or pass it to third parties for marketing purposes without your permission. The only exception to this is the name, email address and postal address from entrants to free draws where we have made an arrangement with a third party. In this case we always spell out the arrangement on the entry page. It is usually that the third party can use your name, address and email address once and once only to send you a catalogue or promotional material regarding that product. If anyone feels this arrangement has been abused, then please let our Web Editor know as soon as possible. It will be followed up.
Where we store your personal information
The personal information that we collect from you may be sent and stored outside the European Economic Area (EEA) (on servers in other countries) in order to carry out the activities listed above.
Changes to this Policy
If we change our Policy, we will post the changes on this page. Please check the website regularly for any changes to this Policy.
If you believe that we have not adhered to this Policy, please notify us by email at firstname.lastname@example.org and we will try to solve the problem promptly.